24/7 Alarm Receiving Center (ARC)
Our monitoring is powered by industry-leading technology and a dedicated professional response team, delivering unmatched protection for your workforce.
Safety alerts are handled 24/7 by our dedicated, Category 1 Alarm Receiving Center (ARC).
A State-of-the-Art Alarm Receiving Center, Accredited to the Highest Safety Standards
Industry-Leading Lone Worker Alarm Monitoring
With our monitored plan, you get all the benefits of Safepoint’s award-winning lone worker solution – plus gold-standard 24/7 monitoring.
If your staff are injured or under threat, our expert team will handle it – every step of the way.
Critical Response, Trusted by Thousands of Businesses
At Safepoint, we put safety first in everything we do, from our apps and wearable devices to our customer service and focus on innovation.
Today, our system is trusted by thousands of businesses across industries, with many choosing 24/7 professional monitoring to ensure the fastest possible response when it matters most.
Fully accredited, NSI gold standard Alarm Receiving Center
The ARC is designed to BS EN 50518a and built and operated to CAT I. Our team of trained and qualified security controllers will make sure your lone workers receive the absolute highest quality of protection.
As well as being approved by the National Security Inspectorate, the BSIA and the Private Security Authority, our alarm receiving center is accredited to BS 8484, ISO 9001 and ISO 14001.
How Our 24/7 Monitored Lone Worker Protection Works
What Happens When an Alarm is Triggered?
If one of your staff is injured or unresponsive, an alarm will be sent to our expert response team, who will immediately jump into action.
The response team’s first role is to try and get in touch with the worker and confirm if they need emergency assistance.
What If Our Team Cannot Get Through to the Lone Worker?
If our response team cannot reach the worker, they will notify the worker’s supervisors to discuss the next steps of the response.
If at any point, our response team feel that there is a genuine emergency, they are trained and qualified to liaise with the emergency services.
As our ARC has a direct line of communication with the emergency services, they can get help more quickly than if called in by a member of the public.
Staff Safety Solutions –Trusted by Great Organizations of All Sizes
We provide safety solutions for some of the world’s most recognizable brands. Here are just some of the companies that protect their lone workers and at-risk staff with Safepoint:
“Even in remote locations and during night shifts, Safepoint ensures our lone workers are monitored and supported 24/7”
Senior Technical & Quality Manager, AM Fresh Group, a global produce company employing over 5,000 staff worldwide
A Market-Leading Response Center Built into a Powerful Lone Worker Solution
Manual and Automatic Alarms at Your Fingertips
Through our lone working app and our wearable panic alarms, users have multiple ways to raise the alarm.
Not only can users manually call for help at the touch of a button, Safepoint will also detect if the user has had a fall or if they have failed to check in within an allotted time.
Whatever the reason, Safepoint’s expert response team will jump into action within seconds.
A Faster and More Informed Emergency Response
Safepoint users can choose to add their medical data and identification details.
Our response team can provide this, alongside the user’s live location and safety status, when liaising with the emergency services.
Keep Track of Emergency Situations as They Develop
Our lone worker solutions are not just brilliant at detecting emergencies, they’re also perfect for monitoring them.
When an alarm is triggered it will simultaneously be sent to our 24/7 response team as well as your assigned supervisors.
Your supervisors can then follow all the updates via their app or desktop. They can even “take over” from the ARC if they want to handle it internally.
