Lone Working In Transportation

Britain’s roads have never been busier. In 2017, the total motor vehicle traffic for the UK reached a record breaking 327 billion vehicle miles. The Health and Safety Executive (HSE) estimate that up to a third of all road traffic accidents involve someone who was at work at the time. Lone workers in the transportation sector are vital to UK infrastructure: working in logistics, home and business deliveries, private and public transport and more. 

Protecting lone workers in transport is not only a matter of safeguarding your employees but your business too. Delayed or missed deliveries can mean lost custom, and the organisational liability of an accident can be great. Safepoint’s lone worker safety platform makes it easy to protect both your transport workers and business.



Risks for lone workers in transportation don’t end with operating on Britain’s massive network of roads and railways. Delivery drivers handling goods and making home or business deliveries are at risk of theft or assault while taxi drivers or railway workers often work out of hours in isolation.

Risks can include:

Driving on Britain’s roads and being exposed to potential accidents - mobile working means that knowing where staff are, and knowing when they are in an emergency situation is difficult

Making deliveries or pickups; handling of cash or goods alone, delivering to potential remote locations, potentially going into customer’s private residences 

Handling of heavy goods for those involved in logistics or making deliveries

Threat of violence from public for drivers, support staff on public or private transport, particularly late at night



The responsibility of employers to safeguard against the unique challenges that lone working in the transport industry brings is not only a legal requirement but an ethical one. If you came off a backroad and no one was around, wouldn’t you want to know that someone knows where you are and can send help?

The responsibility of safety extends to both employer and employee and is a joint effort. Workers operating on railway lines have a duty of self care and vigilance though railway companies also have a responsibility to ensure good standards of safety and to provide staff with all the tools they need. 

The duty of care and safeguarding in transportation also extends to customers, be they passengers, passing public or people receiving deliveries. In an industry that shows no sign of slowing down, transportation organisations need to take responsibility for the health and safety of lone workers.


BSIA found that 50% of its members thought physical violence was the biggest threat to lone workers in the transport sector. Training your lone workers in transport in how to interact with the public and safeguard them against violence is as imperative as ensuring proper vehicle safety. 

Develop a lone working policy that prepares your staff for all eventualities they might encounter as a lone worker in the transport sector. As the industry grows and changes, be sure to keep this updated. If you add temporary delivery drivers or have a development site with heavy vehicles, your lone working policy needs to cover this.   

Mobile working means that your lone workers can be difficult to find in the event of an emergency. Safepoint tracks GPS location in real time - if a mobile worker calls in an emergency or doesn’t report in, you’ll be able to relay their exact location to emergency services.


Robust management tools

Safepoint helps you meet health and safety requirements and legally safeguard your business for the future. Manage your lone workers simply and effectively, and make informed safety decisions in real-time.


Smart, effective protection

Safepoint offers smart protection for lone workers in the field. Your employees can request help in case of emergency and the app alerts Guardians in the event a task duration expires. Your lone workers are safeguarded wherever they are.


Visibility and real-time updates

Safepoint shares vital safety information including GPS location, battery life and signal strength, instantly keeping Guardians and lone workers updated. Data is only shared during an active task
so lone worker privacy is maintained.

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